Effective Date: 20th November 2025 Organization: Smiling Furs (A Non-Profit Animal Welfare Organization) Founder: Kritesh Abhishek Location: Haralur, Bengaluru, India
This Privacy Policy describes how Smiling Furs collects, uses, processes, and protects the personal information of users, volunteers, and donors via the smilingfurs.com website and associated activities.
1. Information We Collect
We collect information necessary to fulfill our mission and operations. This data falls into three categories:
A. Information You Provide Directly
This includes personal data submitted through forms, emails, and physical applications:
- Contact Information: Name, email address (info@smilingfurs.com), phone number (+91 98349 38257), and residential address (Haralur, Bengaluru).
- Donation Information: Payment details (though processed securely by third-party payment gateways, we record transaction amounts and dates) and Permanent Account Number (PAN) for tax exemption purposes (if applicable).
- Adoption & Volunteer Data: Information related to your living situation, family structure, pet history, and professional background, necessary to assess your suitability as an adopter or volunteer.
- Correspondence: Records of communication with us via email or phone.
B. Information Collected Automatically
When you visit our website, we may collect:
- Technical Data: IP address, browser type and version, time zone setting, operating system.
- Usage Data: Information about how you use our website, including pages viewed, time spent on pages, and navigation paths.
2. How We Use Your Information
Smiling Furs uses your personal data exclusively for our charitable and operational purposes:
- Processing Transactions: To process donations, issue tax receipts, and confirm payments.
- Fulfilling Adoption & Volunteer Requests: To screen applications, conduct background checks (where required), and match individuals with appropriate roles or pets.
- Communication: To send you updates on your application, thank you notes, newsletters, event announcements, and success stories (if you have opted in).
- Legal Compliance: To comply with Indian laws and regulations related to non-profit reporting, auditing, and data security.
- Improving Services: To analyze website usage and improve user experience and outreach effectiveness.
3. Data Protection and Security
Smiling Furs is committed to protecting your data. We implement reasonable security measures, consistent with best practices and applicable Indian law (including the Information Technology Act, 2000):
- Data is stored on secure servers with access restricted to authorized personnel.
- Sensitive data, such as payment details, is handled only through secure, PCI-compliant third-party payment gateways.
- Physical, electronic, and managerial procedures are used to safeguard the information we collect online.
4. Data Sharing and Disclosure
We do not sell or rent your personal information to third parties. We may share your data only in the following limited circumstances:
- With Service Providers: Trusted third parties (e.g., payment processors, email service providers) who assist us in operating our website and conducting our mission, provided they agree to keep this information confidential.
- For Legal Reasons: If required to do so by law or in the good faith belief that such action is necessary to comply with legal processes or protect the rights and property of Smiling Furs.
5. Your Rights (Indian Context)
Under Indian law and general data privacy principles, you have the right to:
- Access: Request a copy of the personal data we hold about you.
- Rectification: Request correction of any inaccurate or incomplete data we hold about you.
- Withdraw Consent: At any time, withdraw your consent to receive marketing or general communications by clicking the ‘unsubscribe’ link or contacting us directly.
6. Contacting Us
For any questions regarding this Privacy Policy or your personal data, please contact:
Data Protection Point of Contact (Kritesh Abhishek, Founder):
- Email: info@smilingfurs.com
- Phone: +91 98349 38257
- Address: Haralur, Bengaluru, India